Terms of service
Welcome to SALO. These Terms of Service govern your use of salo.gy, purchases made through SALO, reservations and accommodations, and other products or services offered through SALO.
By accessing our website, placing an order, making a reservation, or purchasing a service, you agree to these Terms of Service.
1. General Terms
You must use our website and services only for lawful purposes.
We reserve the right to refuse service, cancel an order or reservation, restrict access, or discontinue a product or service where reasonably necessary, subject to applicable law.
Additional policies or terms may apply to particular products, accommodations, experiences, or services. Where provided, those terms form part of your agreement with SALO.
2. Products and Services
SALO operates as an Amazonian trading post and hospitality business offering goods and services that may include food and beverages, agricultural and naturally sourced products, handmade goods, accommodations, transportation, guest services, and other offerings.
Products and services are subject to availability.
Because many SALO products are agricultural, natural, handmade, or produced in small batches, variations in color, size, texture, appearance, packaging, or other characteristics may occur. Product photographs and descriptions are provided as accurately as reasonably possible but may not represent every natural variation.
We may add, modify, limit, suspend, or discontinue products or services at any time.
3. Pricing and Payment
Prices may be displayed in USD, GYD, or another applicable currency, depending on the product, service, location, sales channel, or customer.
Prices may change without notice before an order or reservation is confirmed.
Payment is due according to the terms presented at checkout, on an invoice, or during the reservation process.
A reservation or order is not guaranteed until any required payment has been successfully received or otherwise confirmed by SALO.
Customers are responsible for reviewing the amount, currency, dates, quantities, and other details before completing payment.
4. Accommodation Reservations
Accommodation reservations are subject to availability, the rate and cancellation conditions presented at booking, and SALO's applicable guest policies.
Only registered guests may occupy accommodations unless SALO approves otherwise.
Guests are responsible for complying with occupancy limits, property rules, check-in and checkout requirements, and any instructions provided for the safe and reasonable use of the property.
Additional charges may apply for circumstances including additional guests, lost or unreturned keys, property damage, excessive cleaning, early check-in, late checkout, transportation, additional housekeeping, or other requested services.
SALO may require identification, contact information, a security deposit, or other reasonable information or payment before or during a stay.
Specific room amenities, property conditions, and available services are disclosed through the applicable listing, booking channel, or guest communication. Guests are responsible for reviewing these details before confirming their reservation.
5. Shipping, Pickup and Delivery
Shipping, pickup, and delivery options vary by product and destination.
Applicable shipping charges estimated delivery information, or pickup instructions will be provided at checkout or otherwise communicated before fulfillment.
Delivery estimates are not guarantees. Delays caused by carriers, customs authorities, weather, transportation disruptions, incorrect customer information, or other circumstances outside SALO's reasonable control may affect delivery.
International customers are responsible for any applicable customs duties, import taxes, or similar charges unless expressly stated otherwise.
6. Returns, Refunds and Cancellations
Accommodation reservations made directly with SALO are non-refundable unless expressly stated otherwise at the time of booking. Payment is collected in advance to secure the reservation, and cancellation by the guest does not entitle the guest to a refund.
SALO may, at its discretion, offer a change of dates or credit toward a future stay. Any such accommodation is a courtesy and does not modify the original non-refundable booking conditions.
Reservations made through third-party booking channels are also subject to the cancellation and refund conditions applicable to the rate booked through that channel.
7. Third-Party Services
SALO may use third-party providers for services including payment processing, booking distribution, transportation, shipping, communications, and fulfillment.
Your use of certain third-party services may also be subject to that provider's own terms and policies.
SALO is not responsible for failures, delays, interruptions, or acts of independent third-party providers beyond SALO's reasonable control.
8. Intellectual Property
Unless otherwise stated, the SALO name, branding, website content, photographs, graphics, product descriptions, designs, logos, and other original content are owned by or licensed to SALO.
You may not copy, reproduce, distribute, modify, sell, publish, or commercially exploit SALO content without prior written permission.
9. Prohibited Activities
You agree not to:
- Use the website or SALO services for unlawful or fraudulent purposes.
- Attempt to interfere with the security, operation, or functionality of the website or related systems.
- Provide knowingly false payment, booking, identification, delivery, or contact information.
- Misrepresent yourself as SALO or falsely imply an affiliation with SALO.
- Reproduce or commercially exploit SALO branding or content without authorization.
- Resell products in a manner that falsely represents their origin, producer, composition, or relationship with SALO.
- Use accommodations or other SALO property for unlawful, dangerous, or unauthorized activities.
10. Accuracy of Information
We make reasonable efforts to ensure that information published by SALO is accurate.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, availability, promotions, shipping, or other details.
We reserve the right to correct errors or cancel or adjust affected transactions where permitted by law. If a material correction affects an order already paid for, we will provide an appropriate remedy as required by applicable law.
11. Limitation of Liability
To the fullest extent permitted by applicable law, SALO will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website, products, accommodations, or services.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
12. Force Majeure
SALO will not be responsible for delays or inability to perform caused by events reasonably outside our control, including severe weather, natural disasters, utility or telecommunications interruptions, transportation disruptions, government actions, labor disruptions, or similar events.
Where reasonably possible, we will work with affected customers to provide an appropriate alternative or resolution.
13. Governing Law
These Terms are governed by applicable law, including any mandatory consumer protection or local laws that apply to the transaction, product, accommodation, or service provided.
14. Changes to These Terms
We may update these Terms of Service from time to time.
The version posted on salo.gy at the time of your applicable transaction will govern unless otherwise required by law.
Material changes will take effect when posted or on any later effective date identified in the updated Terms.
15. Contact Information
If you have questions regarding these Terms of Service, please contact:
SALO
Email: salocustomerservice@gmail.com
For written correspondence:
SALO
PO BOX 462
Huntington Beach, CA 92648
United States
.